PRIVACY POLICY

Last updated: April 2026

Soft Work Society is operated by Cass Briscoe, a sole trader based in Sheffield, UK.

This policy explains how I collect and use your personal data when you visit this website or work with me.

What data I collect

When you contact me:

If you fill in the contact form or email me directly, I collect your name, email address, and any information you choose to share in your message.

When you sign up to the newsletter:

I collect your name and email address. This is managed via Kit (formerly ConvertKit).

When you visit the website:

I use Squarespace's built-in analytics, which may collect basic data about your visit such as pages viewed, browser type, and approximate location. This data is anonymised and used only to understand how the site is being used.

How I use your data

I use the data I collect to:

  • Respond to your enquiries

  • Send the newsletter if you've signed up for it

  • Improve the website based on usage data

  • Fulfil my services if you become a client

I will never sell your data or share it with third parties for marketing purposes.

Legal basis for processing

I process your data on the following legal bases:

  • Legitimate interests - responding to enquiries and running the business

  • Consent - newsletter sign-ups (you can unsubscribe at any time)

  • Contract - processing data necessary to deliver services to clients

Cookies

This website uses cookies via Squarespace. These include functional cookies necessary for the site to work, and analytics cookies that help me understand how the site is being used.

You can manage your cookie preferences via the cookie banner when you first visit the site.

Third party services

I use the following third party services that may process your data:

  • Squarespace - website hosting and analytics

  • Kit (ConvertKit) - newsletter management

Each of these services has their own privacy policy. I only use services I trust to handle data responsibly.

How long I keep your data

I keep your data for as long as necessary to fulfil the purposes it was collected for. If you'd like me to delete your data at any time, just get in touch.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Request that I correct inaccurate data

  • Request that I delete your data

  • Object to or restrict how I process your data

  • Withdraw consent at any time (for newsletter sign-ups, just unsubscribe)

To exercise any of these rights, contact me via the contact page.

If you're unhappy with how I've handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

I may update this policy from time to time. The date at the top of the page will always show when it was last updated.

Contact

If you have any questions about this privacy policy or how I handle your data, get in touch via the contact page.